Frequently Asked Questions
Everything you need to know about shopping with us.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We accept returns on unworn items with original tags attached within 14 days of delivery. Please note that certain items, such as intimate apparel and final sale pieces, are non-returnable.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How do I know which size to choose?
Each product page features a detailed size guide and specific garment measurements. If you are between sizes, we generally recommend sizing up for our signature oversized aesthetic.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment payments.
Can I modify or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we can only accommodate changes or cancellations within 30 minutes of order placement.